Payment Options

​Fees Information
If you have private health insurance, treatment fees may be partially or wholly paid by your insurance company on your behalf or reimbursed to you. If you are not insured you will need to pay the fees in full yourself, usually in advance. Patients who opt to be treated in private healthcare are liable for the fees for their treatment.
 

Private Medical Insurance

West Cambridge Anaesthetists Group Limited works directly with most major UK private medical insurers, including:

BUPA • AXA Health • Aviva • Vitality • WPA • Healix • Cigna

We also work with a number of international insurers, including BUPA Global, Tricare and Aetna International.

In most cases, provided you have obtained the appropriate pre-authorisation and supplied your insurance details to the hospital, we will invoice your insurer directly.

Please note that some policies include an excess or may not cover the full anaesthetic fee. Any balance not paid by your insurer remains your responsibility.

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Self-Paying Patients

For patients funding their own treatment, anaesthetic fees are usually included within the hospital quotation and collected by the hospital before admission.

At some hospitals, including Royal Papworth Hospital, the anaesthetic fee may occasionally be invoiced separately by West Cambridge Anaesthetists Group.

If you are having treatment at The Princess Grace Hospital, London, you will normally receive an invoice from us prior to your procedure.

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Pre-operative Anaesthetic Consultations

A formal pre-operative consultation may occasionally be recommended by your surgeon or anaesthetist, or requested by you before your procedure.

Appointments are available either in person or by secure video consultation.

Consultation fee: £150 (30 minutes)

Please note that this fee may not be covered by your insurance provider.

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Billing Procedure and Shortfalls for Insured Patients

If you provide the hospital with your private medical insurance details and have obtained pre-authorisation for your treatment, we will usually be able to invoice your insurer directly for the anaesthetic fee.

Depending on your policy, your insurer may pay the full fee or may ask you to pay part of the cost yourself. This is commonly known as a shortfall. Shortfalls may arise because of a policy excess, the terms of your individual insurance policy, or because your insurer does not have a fee assurance agreement with us.

Please note that even if you have private medical insurance, you remain responsible for any fees not paid by your insurer. Our contract for anaesthetic services is with you, not with your insurance company. If we are unable to obtain full payment from your insurer, we will contact you regarding the outstanding balance.

Payment is due within 14 days of the invoice date. Administrative charges may apply to overdue accounts.
 

Self-Paying Patients

If you are paying for your own treatment at Spire Cambridge Lea Hospital, Nuffield Health Cambridge Hospital, Devonshire House Clinic or Bourn Hall Clinic, the anaesthetic fee will usually be included in the information provided by the hospital or clinic and collected on our behalf.

If you are treated at Royal Papworth Hospital, the surgery or anaesthetic fee is usually included in the treatment quotation provided by the hospital and collected before admission. In some cases, however, Royal Papworth Hospital does not collect the anaesthetic fee, and we will send you an invoice directly.
 

If you are treated at The Princess Grace Hospital in London, we will normally send you an invoice for payment before your procedure. Administrative charges may apply to overdue accounts.

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Queries About Fees

If you have a question about your invoice, anaesthetic fees, insurance cover or whether we charge within your insurer’s fee schedule, please contact us:

Email: secretary@wcag.co.uk  Tel: 01223 200600